Shipping policy

Processing time

Orders are dispatched within 1–3 working days of payment confirmation. Orders placed on weekends or public holidays are processed on the next working day.

Delivery within Singapore

After dispatch, local delivery usually takes a further 1–3 working days, so most orders arrive within 2–6 working days of ordering.

Free local delivery on orders of S$45 and above. Orders under S$45 have a flat S$4 delivery fee.

Delivery outside Singapore

We can arrange overseas delivery for an additional charge. Please contact us at hello@mitodo.com.sg before ordering for a quote and an estimated delivery time.

Self-collection

Self-collection is not available at the moment.

Delays

Delivery times are estimates and may be longer during peak periods or public holidays, or because of courier delays outside our control. If your order hasn't arrived within the expected time, please contact us and we'll follow up with the courier.

Damaged or incorrect items

If your order arrives damaged or you receive the wrong item, please contact us at hello@mitodo.com.sg as soon as possible with your order number and photos. See our Refund Policy for details.