Processing time
Orders are dispatched within 1–3 working days of payment confirmation. Orders placed on weekends or public holidays are processed on the next working day.
Delivery within Singapore
After dispatch, local delivery usually takes a further 1–3 working days, so most orders arrive within 2–6 working days of ordering.
Free local delivery on orders of S$45 and above. Orders under S$45 have a flat S$4 delivery fee.
Delivery outside Singapore
We can arrange overseas delivery for an additional charge. Please contact us at hello@mitodo.com.sg before ordering for a quote and an estimated delivery time.
Self-collection
Self-collection is not available at the moment.
Delays
Delivery times are estimates and may be longer during peak periods or public holidays, or because of courier delays outside our control. If your order hasn't arrived within the expected time, please contact us and we'll follow up with the courier.
Damaged or incorrect items
If your order arrives damaged or you receive the wrong item, please contact us at hello@mitodo.com.sg as soon as possible with your order number and photos. See our Refund Policy for details.